Woodhouse Spa – Hoboken Reviews, Prices, Services, Photos

Went to the Woodhouse Spa in Hoboken for the first time. On the outside, it looks nondescript but inside was a very serene tranquil oasis. My masseuse Leslie did an excellent job and really listen to concerns and issues I had and focused on problem areas. She went above and beyond. Highly recommend it there, can’t wait to go back again in the near future

I had a wonderful facial and stone massage with Bella. I have been getting massages and facials for decades at all top notch Manhattan spas, and Belia is the absolute best!! So happy to have found a real professional with deep knowledge of skincare. Can’t wait till next appointment!

I really enjoyed my experience at Woodhouse Spa in Hoboken. I was not sure it was going to be good as other reviews were not encouraging. The space is clean and spacious for Hoboken. The front desk support person was very knowledgeable and friendly. My massage was very relaxing but also had good pressure to relieve tension. I enjoyed using the shower and also the waiting room was simple with water, tea and light snacks. It is a bit pricy but overall the experience was worth it and I plan to return.

I love this spa! Very friendly staff and relaxing rooms with a lovely aroma. I had a deep cleanse facial with Haley and she was the best! Gentlest extractions I’ve ever had and i got great tips for my skincare routine!

If I could give 0 stars I would. If you wanted to be cheated out of a service, go here!!!

My partner and I booked a 50 minute massage service as we really wanted to get a massage and relax. Woodhouse Spa has great reviews and we have gone here previously so we were excited. Turns out: this 50 minute massage ended up being terrible.

My partners masseuse had acrylics on that were very long so she wasn’t able to fully enjoy, and even though we paid for 50 minutes, we only received a 40 minute massage. We were frustrated since we paid for 50 so when asked at the front desk how it was, we told them it was short 10 minutes. We explained to the person at the front desk that we started 5 minutes late and ended 5 minutes early so we only received a 40 minute massage. The front desk person told me they would get back to me within the next 30 minutes with a refund. One day later, they finally called and confirmed that they did in-fact confirm with our masseuses that our massages were only 40 minutes (so Woodhouse spa confirmed we were 10 minutes short) and not the 50 we paid for. They then stated that they received guidance from “upper management” that they can only give us a 10% refund as. When I told them that the 10% refund doesn’t cover the money that we lost in the service, their response was “this was protocol” and “that is what upper management approved”.

We paid for a service we did not receive, even when Woodhouse Spa’s own staff CONFIRMED that they cut our massages 10 minutes short for no reason. My partner wasn’t able to enjoy their massage because of the long acrylics from their masseuse and when we told the manager that we aren’t getting what we paid for, we were pushed to the side. What a prime example of terrible service, even worse leadership from the manager and ‘upper management’ and incompetence.