Salon One Reviews, Prices, Services, Photos

I want to give a shout out to Caitlyn. She always gives me the best haircut and recently she highlighted my hair. She went the extra step and researched how to give me exactly what I wanted!

Really, really bad all around. All I needed was touch-up on gray growth with a base color at the roots and to freshen up the highlights. What I ended up with is copper streaked hair over my previous highlights from a different salon (out of state), NO gray coverage, spots of bleach throughout that look like bald spots, and a ruined anniversary plan to go out of state to celebrate at our favorite annual rodeo because I had to go BACK in the next day so she could fix this mess. Then, to top it off the hairdresser had an attitude and kept looking at her watch (as if somehow this was my fault and I was keeping her from something). When I asked her to put the blonde highlights back (the ones I came in with before she touched my hair) she refused saying she had another appointment and did not have time. Yet I was still charged for a partial. I am really disappointed because I researched all the salons in Rapid City before I came out here for the summer and decided this one looked like the best one based upon the reviews and information provided on the website. I could not have been more wrong. My advice is to go elsewhere and stay far away from this one. Pictures of my hair before I went in (one standing by a tree and the other a back shot) and pictures after my hair was ruined at this salon are attached. What a mess. I would like a refund so I can go get it fixed somewhere else, which will end up costing twice as much plus more time. Very, very dissatisfied and highly disappointed. I absolutely do NOT recommend this salon.

I came about a year ago, got the wrong hair cut and wrong color dye (had reference photos). I then proceeded to pay but their card system went down. We then tried again and it charged me a second time. I only had enough for the first charge so it declined and so I stupidly left my card info with them. They proceeded to charge multiple times after I left and never submitted a receipt of the voided transaction so I was unable to even dispute the charge with my bank. I then called them and no action was taken. I still to this day have not been reimbursed a cent. I lost close to $400 on a botched $115 haircut and dye.

They did an AMAZING job and me and my bridal party’s hair!! Super efficient with timing and so nice. I got so many compliments!!

I am so glad I found this salon. Darrell is the only stylist I found in 5 years that knows how to texture hair without a thinning shears! From what I have seen the other stylists do great cuts, color and styles as well. Highly recommend