Pro Nails Reviews, Prices, Services, Photos

I had heard good things from two friends about this business and easily scheduled a same day appointment for an acrylic nail fill on 07/06/24 with “Vanna.” The front of the shop was nicely decorated (I never made it beyond the front desk). My appointment was at 4:00 PM, I arrived at 4:07 PM. After being greeted, I was asked if I could wait for 10-15 minutes as the technician had to leave for something related to a car (I could not completely understand his reported wife due to her face mask). I agreed to wait and began to look at polish colors and approximately 2-3 minutes later, the same woman asked me if I could return on Monday as “Vanna” would not be returning due to the car matter. I advised that I could not return Monday as Saturday (that day) was convenient for me. She went on to say something about the car from which I interpreted as her saying like “you know, it’s the car and priority.” I am sympathetic to people who have car repairs, however, to simply minimize my time and effort to patronize their business for which I had an appointment (even being 7 minutes late) was unprofessional and off-putting. There were no other solutions presented, simply come back Monday. I gracefully left after saying that I would check their availability on Monday, but after much thought I have decided not to return to this nail shop. I left feeling dismissed and disregarded. I once owned a small business and very much valued each customer and their experience doing business with me. Perhaps, this business is thriving so much that they don’t mind turning away business. I was excited to try this shop and potentially find a place that I could consistently go for service, but my search continues before even having providing a service.

My first time here, and most everyone was busy with what I gathered to be their regulars. They all seem to be chummy. There’s a fancy neighborhood behind the shop, and I was not dressed up as nice, so I kind of felt out of place. My feet were also a mess. I had neglected them a bit and this was my first pedicure for the season. They had a young man come out to do my pedicure. He seemed very reluctant and unhappy. Eventually, he kind of warmed up. He did a good job, not a great job, but I left him a tip. No one else seemed really interested in me. I’ll probably not go back.

The best experience ever! I took my girls in for holiday nails. Everyone was super nice, and their nails were so good . We will be going back! 10/10 would recommend

I just had the worst service at this nail shop! Not only did someone who didn’t even know how to take off gel polish do my pedicure but it took 2hrs to get a basic pedicure! 2 ladies worked on my feet for 2hrs!!! Then one of the ladies cut my toe! And they still charged me full price!!! This nail shop is horrible as they weren’t empathetic or anything!!! The worse!!!

LOVE this salon! Both Ellie and John did a fantastic job on my nails! Finally found my forever place! Super friendly and welcoming!