KŌHT by Nail Spa Reviews, Prices, Services, Photos

I would highly recommend this nail salon!! It has taken a while for my mom and I to find a place that has consistently great service, while also being clean. So far this salon has reached the mark and we’ve been going here for about 5 months now. Our nails last a long time about 3 weeks and even then the color lasts they’re just grown out.

Everybody including the front desk receptionists have been very kind. If you’re looking for a great nail salon you should definitely try this one!

I’ve been here a few times and my experience usually varies with each tech. I went for the first time on a busy weekend for a pedicure. The tech was working fast cleaning my nails and was a little rough doing so (filing and cutting). She ended up cutting the skin on one of my toes. She put a stinging solution onto it ( i guess to disinfect or stop the bleeding), but it didn’t stop. She continued on with the pedicure service even though it kept bleeding (even soaking my feet and cleaning the tools she used in the water where my feet were in while my toe was still bleeding). She didn’t really apologize either until after it started bleeding (i flinched when she cut me but she kept going).

My pedicures here are usually pretty good up until this situation. I’m guessing since they were busy this happened but I wish the tech was a little more careful/thoughtful about the situation because it could cause an infection.

This place appeared to be great at first but was such a let down.

I visited here in the evening for a Gel Nail appointment, everything went fine. In about two hours after leaving the Spa, multiple air bubbles and dents appeared on my nails. The salon was already closed by then (Photo attached)

I came in the following morning after 10AM, to show on of the managers how my nails turned out. I was told that I needed to call ahead to make another appointment in order to be seen. However after waiting for some time I was able to see an available nail tech.

I asked the new nail tech if they had any idea why the nails would come out this way, they were mushy and bubbly to the touch. Before the new nail tech could respond to my question, the original nail tech from last evening came over and told me that it was my fault because “you probably didn’t put your hands far in enough to the UV light”….No apology, no sorry that this happened, no yes it is quite strange, nothing at all, just blame on me as the customer.

So after what he said, I told him that I disagree because I have been doing Gel manicures for over 20 years and have never had such a huge issue.

The nail tech had to remove gel polish from 8 out of 10 fingers. This prompted me to ask about the specific color and brand of gel polish that was used, and whether that could be the issue, and if it was, I’d rather change the color/brand instead of having the same issue happen again. I was told that if they changed the color I would have to pay full price over again to do so.

I was appalled and told them that I did not come back to get a “freebie” service, but I wanted the service that I paid so much for. I paid $90 in total for a gel manicure + regular pedicure. Their customer service was just horrible.

Before even writing this review, I sent a private message to management and explained the above and how I left that morning feeling unsatisfied. Since that email it has been radio silence. I haven’t received any notes of acknowledgment or accountability on the Spa’s end.

I am left unsure as to why me, specifically was treated this way, when I have been a customer since the store opened.

On to finding another spot!

I went to get manicure and pedicure after making an appointment online. It was very convenient and easy to do from their website. Everyone there was helpful, professional and friendly. My nails came out perfect and exactly what I asked for!! The salon was beautiful and very clean. I had the best experience and will return again.

Pros: clean and smells good
Cons: I thought I would have the same experience as their original location but no.
I got a gel pedicure and hard gel fill with French design.

I sit and initially I wanted gel but decided to change my mind and get regular polish. According to the worker they did not have the gel color in regular polish (she never got up to check)
I asked her how did she know and she looked at me and said we just don’t have the same color which is very hard to believe
After some back and forth I dropped it and paid the extra for gel

Moving on to my nails. I asked for a cut down, keep the shape (almond) with French color design.

About three times I had to correct my nail shape and the French design.

Nails are expensive and you pay for good work and a relaxing experience. I did not have that here.