The Sense Spa, LLC Reviews, Prices, Services, Photos

Horrible experience. Left with cuticles bleeding all over and my nails shaped like blobs. Nail tech was rude and acted irritated with me and took it out on my cuticles. I never get my nails done and it was a special treat to myself to get them done for vacation. I want to hide my ugly misshapen nails in my pockets. So disappointed in the whole experience.

this was my first time coming here so i was a bit nervous but i’m SO glad i did! i had an appointment and i was able to get in right away. all of the workers were very nice and helpful. my nail tech was vivian, she helped me decide what was right for me and she took her time making sure my nails look amazing, which they do! they look just like my reference photo. will definitely be coming here again:)

I’ve gone to the Sense Spa numerous times, mainly for full sets, but I’ve gotten a pedicure there too. All services have always been amazing, and the staff is always wonderful! The spa always has a such a great atmosphere and you walk in and it’s always so clean. This most recent time I went with my mom and we got holiday nails done with designs and both Ryan and Keyla did AMAZING! I’ve never gotten a design on my nails before and Keyla killed it! So did Ryan on my mom’s nails! Absolutely love our nails and can’t wait to go back soon!

My daughter gave me a gift card for Mother’s day a few years ago and I finally booked a pedicure with the Sense Spa. My husband came with me as well, as we are going on vacation. Walking in, the place is beautiful. But then the vibe changes a bit. The young girl who greets you does not smile and seems sad. She does not want to be there. My husband had a female tech who was so kind and she took her time. He loved his pedicure with her! He even fell asleep twice from the massaging. My experience was different… The only guy there was my tech, he may have been the manager or owner. He did a rough quick job. He was interrupted by his phone most of the time he was working on my feet. He talks on the phone, texts and gets up to do other stuff around the salon. Part of his massage routine is to punch the bottom of your feet. Like wth?! When I got home, I noticed the back of my heels are dry and flaky. Not sure why he didn’t scrub my entire foot. Personally I will not be going back because my experience was not what I prefer when I get a pedicure. But I would love to find out who the thick Spanish or Indian girl is, as she rocked my husbands pedicure. He would def book with her again. The guy should take notes from this darling employee. She could teach him how to do a real pedicure, as that is what people pay for.

If I could give this “Spa” a zero I would the owner Sun is the rudest most condescending person I have had talk to me in customer service. He 1st said appointments are necessary when the door clearly doesn’t state that on a Monday – walk ins welcome, just not me. Then proceed to yell at me when I took my hands out of the acetone dip. “At our spa this is how we do it!!” After soaking in acetone for 30 minutes ( great for my real nails) I finally called someone else over to explain that him constantly leaving my appointment to do something else wasn’t going to remove my SNS nail dip nor raising his voice. I kindly asked the new tech for his name she said “Why, no you don’t need it. I will fix them and only your nails and then you have to leave!” Ummm…..I didn’t do anything, if you can’t accommodate customers simply say that at the check in. Don’t be rude, demanding, or condescending it isn’t a good look for a “Spa”.