Ulta Beauty Reviews, Prices, Services, Photos

About Ulta Beauty

Ulta Beauty is a well-known beauty retailer that offers a wide range of beauty products and services. With over 1,200 stores across the United States, Ulta Beauty is known for its comprehensive selection of cosmetics, skincare, haircare, and fragrance products.

At Ulta Beauty, customers can find both high-end and drugstore brands, making it a one-stop shop for all beauty needs. In addition to its retail offerings, Ulta Beauty also provides salon services such as haircuts, coloring, and styling.

Ulta Beauty’s stores are known for their sleek and inviting atmosphere, with knowledgeable beauty consultants available to assist customers in finding the perfect products for their needs. The company also offers a loyalty program that rewards customers with discounts and special perks.

Overall, Ulta Beauty is a go-to destination for beauty enthusiasts looking for a diverse selection of products and expert advice in a welcoming environment.

Address: 9620 S Western Ave, Evergreen Park, IL 60805, United States

Website: https://www.ulta.com/stores/evergreen-park-il-1265

Call: (708) 229-0342, +1 708-229-0342

Rating: 3.9

Total Customer Rating: 536

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Salon Open Hours:

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Customer Reviews:

Aja Kennebrew McCoy
I went to this store on Monday 5/13/24 looking for old Henriksen Banana Bright Vitamin C Serum. I was unable to locate it on my own, so I asked an associate on the floor stocking product where I could find Ole Henriksen products as I know there’s usually a whole section of selections. The store associate, without looking up or even stopping what she was doing says “we don’t have that here”. What? Since when?

So annoyed by her response (and lack customer service skills) I go over to the associate (African American woman) helping another customer in the Clinique corner and wait patiently until she completes her interaction, then ask her where to locate Ole Henriksen section. Without missing a beat, she sends me directly to the section overflowing with the requested product in the rear right corner of the store.

If you work in a store, you should know what products you sale. If you’re a new employee or unsure , you should have the good sense to seek help from a supervisor or senior associate, not just let the customer stand there and figure it out for themselves. If that’s the case, what are YOU being paid for? DO YOUR JOB which is more than restocking shelves I’m sure.

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I made sure to voice my complaint with the cashier who checked me out, and went back
to the young lady in the Clinique corner to specifically thank HER for HER assistance.

2
Meghan Doherty
Was able to get help with skincare options from the employees. Me skin is clearing up great, I just have to go through the stages of skin healing. They also have a great selection for press on nails.
5
Bianca Gholston
I was the store yesterday doing a pick up for fenty foundation I brought . And it wasn’t the right match so I did an exchange. And there were two ladies at the front (I’m mad I didn’t catch their names ) but you guys know who you are . You were so patient and nice , and helpful. I appreciate the phenomenal customer service, the patience! I was all over the place but they were very helpful ❤️❤️❤️
5
Tephanie Burnett
The Ulta in Evergreen Park has restored my faith in customer service. I have walked into this particular store, multiple times, looking for an item and within minutes was asked if I needed assistance by Kenya. This past weekend an item I wanted appeared to be out of stock however, Kenya checked in the store room and was able to locate the item for me. Kenya is not only helpful, she is always polite and personable. With this kind of customer service, I will continue to patronize this Ulta location.
5
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It was pretty organized but the staff weren’t very polite. Usually when you go into a store and you need help, people will walk up and assist you. However, that didn’t happen ONCE. And the staff seemed very uninterested overall. Not a great experience. I would recommend going to a different store.
2

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