Orchard Nail & Spa Reviews, Prices, Services, Photos

Subpar pedicures, poor quality, thin gel polish, messy work!

I called and made an appointment for three people to get pedicures at the same time at 1 PM, and when we arrived, they only had enough people to do two of us at a time, which extended our time. Then they got callus remover gel on my leg and burned me and tried to use a cheese grater To exfoliate my feet, which is illegal in California. They got black gel polish all over my daughter’s cuticles, and it’s already lifting hours later. They told me the pricing for the pedicures but did not tell me they would charge me $15 more for gel on two of our Pedicures until it was time to pay. At that point, she charged me another 3% for using my card without telling me. When I explained that she needed to tell people when she was charging them more, she said I should’ve asked. My daughter and my pedicure lasted one hour, and my son, who went last, only got 30 minutes. Waste of time and money.

She messed up my eyebrows. They are worst than I had them before. They don’t know how to do good eyebrows. I told her to clean up my eyebrows and she made them thin. They were also very uneven. I will never go back there ever again and I don’t think u should either.

Good work but suspiciously sneaky salesmen tactics left a bitter taste. We told them all what we wanted several times and they somehow still managed to add things that we did not ask for.

I wanted a basic pedicure with an extra massage and after asking me three separate times she tapped a more expensive option making me think I had to get that package for the extra massage. They also confused my 11yr old sister and got her gel instead of regular even though we told them what to get for her. She had never gotten her nails done. She’s obviously not paying for it so why are they asking her?

Communication is difficult when the ladies accents are thick. I am totally empathetic to this but If they cannot communicate effectively enough with their clients to the point that they need to ask us several times what we came in for maybe they need to have a form for us to full out so there is no confusing because it just comes off as them being careless or worse, sneaky salesmen. I spent far more than I planned too and that was upsetting and it’s a common theme in these places.

Read all the reviews….they add ADDITIONAL TIP TO YOUR CARD AFTER YOU LEAVE!!

Read the review by Pam Studenka… same thing.
Be sure to read their Yelp as well!

They have a sign on the wall in the salon saying “they are not responsible for any changes to your bill after you leave.”

Not only that… my nails are all uneven and gel polish CHIPPED THE SAME DAY.
And.. they took TWICE as long to do the manicure as usual.

Only stopped into this place because I was out of town and needed a mani…. had to have it redone somewhere else.

Horrible Quality! My dip nails lasted less than a week..on top of that I spent over $115 for dip nails and a gel pedicure. The lady started rushing on my toes as soon as more walk ins came in. It took 2 hours only for my nails to look horrible a week later! No working air…and workers are not skilled. Do not come here!!