Ulta Beauty Reviews, Prices, Services, Photos
About Ulta Beauty
Ulta Beauty is a popular beauty retailer that offers a wide range of cosmetics, skincare, haircare, and fragrance products. With over 1,200 stores across the United States, Ulta Beauty is known for its vast selection of beauty brands, including high-end and drugstore options. Customers can shop for makeup from brands like Urban Decay, MAC, and Tarte, as well as skincare products from Clinique, Mario Badescu, and Kiehl’s. In addition to products, Ulta Beauty also offers professional salon services, such as haircuts, coloring, and styling.
Ulta Beauty is a one-stop-shop for all beauty needs, with knowledgeable staff members who can provide expert advice and recommendations. The retailer is also known for its rewards program, where customers can earn points on purchases and receive discounts on future buys. Overall, Ulta Beauty is a destination for beauty enthusiasts looking for quality products and excellent customer service.
Address: 15800 E Briarwood Cir Suite A, Aurora, CO 80016, United States
Website: https://www.ulta.com/stores/aurora-co-414
Call: (303) 680-6033, +1 303-680-6033
Rating: 4
Total Customer Rating: 379
Salon Open Hours:
Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM
Customer Reviews:
Private Name
Customer service is always bad, and they never have the products I need (just rows of products absent from shelves). Also, I’m not sure why ulta’s perfume sections are becoming so unintuitive…also they never have samples out.
2
Anisa Covarrubias
Worst customer service ever every single time too. I don’t come often but every time I do I am met with attitude by every staff member. When I asked an employee if they sold a brand he told me to go to Sephora with a rude tone. And needed shampoo so I ran in 15 minutes before they closed and all the girls were crowed around the door waiting to lock it and then 2 of them rolled their eyes as I approached the door. 15 minutes not even 5. I didn’t know you could keep a job while giving such disrespect but ig here it’s a requirement or something.
1
A&M Espinosa
Came in to do my hair with Sam (who is also amazing!!!!) and since I have an upcoming wedding I wanting to pick up a few makeup products. I just want to shout out Joey who not only is very knowledgeable but also kind! My kids tell me sometimes I can be demanding or come across entitled but Joey patiently walked all over the store with me and helped find every product I needed! Helped me match the color of makeup and even gave me a few tips! Joey, I am grateful for all your help, I promise I will come back to show you pics!!!
5
V. W.
HORRIBLE customer service. Just the worst. I went in to buy my husband cologne and they don’t have a single tester out to figure out which new one to buy. You figure that out by smelling them. Then the person with purple sparkle nails and blonde hair was clearly annoyed, so rude and so short. Did not want to take time out to help. I walked out, I’m going to Sephora.
1
Michael Hamilton
Today, my lady called in the morning to check on the availability of the Dyson in pink. The lady on the phone said it was available in our store. Twenty to twenty-five minutes later, she arrived at the store and asked about the Dyson she had called about. Both the salesperson and the manager said there were no Dysons available in pink, which was disappointing. Later in the day, she returned with her friends and decided to check again with a different associate. This time, the associate went to the back and brought out the Dyson in pink. It was a waste of time due to misinformation and unprofessionalism, deserving only a one-star rating. Both the salesperson and manager had lied to my lady’s face and were too lazy to check their back stock for the Dyson in pink. Overall, the experience was terrible. Despite still purchasing the Dyson, the taste of the experience was obviously not great. Complete disappointment! 👎
1
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