Beyond Nails & Spa Reviews, Prices, Services, Photos

The main lady Lisa was very rude. I understand they don’t speak English much but they were not ready to listen what we wanted. They even did multiple cuts while doing my friend’s nails. I told them I want transparent gel but she wasn’t ready to listen. Not worth the money!!

I have lived in Tucson for almost a decade and I have gotten my nails done at LEAST 100+ times while living here and 90% of all those times I came to THIS salon. I was a loyal customer, hence the word WAS. I called last evening to set an appointment for my daughter and I, and the manager lady who answered said to come at 6:30. So we did, on time. She rushed through the nails, and when I had stepped aside to get cash while she was doing my daughters nails, she rushed so much that she didn’t even have my daughter wash all the dust and grit off before painting. That really didn’t bother me too much, it was when she started talking to her co workers in her native language and then seeing her put a nail polish in her pocket. Well I had chose my color, and explained how it was sheer and that I wanted a couple coats. When I was looking away talking to my daughter while she started painting, I looked down as it came out of the UV light and had realized she put on an “under layer” of black nail polish because she said it was to sheer. Well it was closing time and she was already rushing and I didn’t want to argue, I truly tried to like the nails, and paid over $100 for our nails including a tip. Well today I woke up and just really didn’t like my nails because it wasn’t what I requested or wanted, so I called to be with my regular tech and she said she would fix it- which already made me feel uneasy. Well I go in with my daughter and explain to her again what I had wanted and she painted 3 nails and said “see, you can see the nail” and I said “I know, that’s why I like an extra coat” which she snapped with “well how many coats?!” I told her just one extra so 2 coats total. Well she started to paint only one of the 3 nails she painted and started saying something about making sure it looked right to me this time but the part of the sentence that made me decide I no longer will go to this nail salon is when she said “Don’t come back unless you have money” (I had cash I was going to pay her for fixing them, even though she made the mistake and displeased a customer, I was STILL willing to pay her a cash tip for FIXING HER MISTAKE)
Who says something like that to a loyal customer… well I ended up deciding if she wanted to say I had no money, I didn’t give her anything considering they are supposed to fix mistakes for free anyhow.
The comment got to me because how is a business manager going to tell a loyal customer “don’t come back unless you have money” when I was in the salon less than 20 hours prior getting a nail job not even worth $90 and I tipped her 15%. (Not 20% because of being rushed, and not painting my nails like I wanted) one of my nails are crooked and she didn’t even get the acrylic closer to my cuticle line. The color is the color I wanted now, but just look at the actual nail shape. I circled it, you can definitely see how crooked it is. Normally I wouldn’t even care, because I loved that salon. It was honestly just the comment trying to degrade me as if I didn’t have money to be there in the first place and that’s what lost me.

I wouldn’t recommend, they aren’t very nice and they are constantly talking about you while getting your nails done like you’re stupid and don’t have a clue.

Not worth it, my girlfriend and my friend went to get their nails done but had a horrible experience. The staff was rude and unprofessional, there was some communication gap because of the language as well. They didn’t get what they wanted inspite of repeatedly requesting for it. The staff didn’t listen to them and just went ahead what they think was suppose to be right but at the end it wasn’t satisfactory for my two girls and at the end the job wasn’t done right and both of them have several cuts due to the ruff and unsatisfying work. I hope that the management can fix this in future, as of now it’s not worth it, there are much better and more professional places in Tucson. Good luck.

Horrible experience! I went to get a manicure and pedicure for my birthday. Henry did my nails and cut my fingers. When mentioned to him he said he didn’t see it. The owner called me over to check it. She told Henry they were cut, she put alcohol and apologized. Spent $90 for cuts and horrible looking nails. Won’t go back!

The guy that took care of me was very angry looking, not sociable at all. All I wanted was a regular manicure and he did s horrible job! They look terrible after only 7 days! Will not ever go back!